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Professional, Presenter, & Employee Account

Professional, Presenter, & Employee Account

Professional: Track, manage, & rock your CE! Presenter: Teach, track, and view survey & test results. Employee: Access & manage company accounts

Personal Account Overview Articles

How to Log In to CE Zoom V2 for the First Time

Understanding My Personal | Professional CE Zoom Account (V2)

What's New for CE Zoom (V2) Personal Accounts: Your account just got smarter—here’s what’s been refreshed, refined, and upgraded to make managing your CE even easier!

FAQ - Frequently Asked Questions About the New CE Zoom Platform (Professionals)

How to sign up as a professional on CE Zoom (V2)

How to join a live virtual CE Course (Also known as online, live webinars, remote course). Where do I find my link on CE Zoom (V2)?

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Dashboard - Professional (View, Join, & Verify Courses)

Understanding My CE Zoom (V2) Professional Dashboard

How to switch between my professional, employee, and presenter CE Zoom (V2) Accounts.

How to set a default dashboard role on my CE Zoom (V2) Personal Account

How do I add a Presenter, Employee, and Professional Roles to my CE Zoom (V2) Personal Account?

Understanding alert notification banners at the top of my CE Zoom (V2) Dashboard & MY CE's Page

How to Access and Take a Self-Study Course in CE Zoom (V2)

How to verify a course to receive my CE certificate on CE Zoom (V2). Where do I enter my code?

Understanding your attendance confirmation status on CE Zoom (V2)

Where to Find Contact Info on CE Zoom (V2) if Your Attendance Is Still Pending

Is there a handout available for the course I registered and/or attended from CE Zoom (V2)?

Will the course be re-played or turned into a self study course V2?

I have been marked ineligible on CE Zoom (V2) to receive CE credit.

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Dashboard - Presenter

Understanding My CE Zoom (V2) Presenter Dashboard

How to Update Your Presenter Info Settings on my CE Zoom (V2) Presenter Account

How to copy the registration link for a course managed on CE Zoom (V2) - From a Presenter Account

How to View Who’s Registered | Viewing the Attendee List for Courses Managed on CE Zoom (V2) - From a Presenter Account

How to view survey results for a course managed on CE Zoom (V2) - From a Presenter Account

How to view test results for a course managed on CE Zoom (V2)- From a Presenter Account

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Dashboard- Employee

Understanding My CE Zoom (V2) Employee Dashboard

How to update my employee info settings (countries and industries) on CE Zoom (V2)

My Account

Understanding the My Account (Contact Info, Login Info, Bio) on CE Zoom Personal Account (V2)

How to update my Contact Information on my CE Zoom (V2) account.

How to update my email assoicated with my CE Zoom (V2) Account

How to update my password associated with my CE Zoom (V2) Account

Navigating and Understanding the Plans Page for my Personal CE Zoom (V2) Account

How to upgrade to a Pro or Elite membership on CE Zoom (V2)

How to downgrade or cancel my Pro or Elite membership on CE Zoom (V2)

Why do I need a default payment method?

How to Cancel a Scheduled Downgrade to Your CE Zoom (V2) Plan

Is CE Zoom Free? Do I have to upgrade to use CE Zoom?

How to Cancel Your Personal Plan If Your Office Covers Your CE Zoom (V2) Upgrade

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Account Managers

Understanding Account Managers on CE Zoom Personal Account (V2)

How to edit CE Zoom Tech Support Permissions from a CE Zoom (V2) account!

Manage License

Understanding How to Manage Licenses on CE Zoom (V2)

How to Add a License to My CE Zoom (V2) Account

How to edit a license I have added to my CE Zoom (V2) Professional Account to add a license number, renewal dates, correct an error, or change the active status.

How to Update a License After Renewal on your CE Zoom (V2) Account

How to inactivate or re-activate a license no CE Zoom (V2)

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Course Search

Understanding Course Search on CE Zoom (V2)

How to register for an event on CE Zoom V2 that has already ended.

Unable to Complete Payment – Location Not Recognized

How to Edit an Existing Course, Conference, Bundle Registration on CE Zoom (V2)

How to Register for a Course on CE Zoom (V2)

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My Registrations

Understanding My Registrations on CE Zoom (V2)

How to View or Print Your Registration Confirmation or Receipt on CE Zoom (V2)

How to Cancel an Existing Course or Conference Registration on CE Zoom (V2)

How to View the Refund Policy and Request a Refund

CE Zoom Refund Policy for Memberships and Services

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My Certificates

Understanding My Certificates on CE Zoom (V2)

Where on CE Zoom (V2) are My CE Certificates? How To Find My CE Certificates

How to manually upload a completed CE course certificate on CE Zoom (V2) not offered through CE Zoom

How to Edit a Manually Added CE Certificate on CE Zoom (V2)

Why Some Fields in a CE Record Are Locked or Not Editable on CE Zoom (V2)

How to Apply a CE Certificate to an Additional License in CE Zoom (V2)

How to View and Print Your CE Certificate in CE Zoom (V2)

Why are my CE's pending? What are the meanings of the pending status of my CE Certificates on CE Zoom (V2)

How to Roll or Reassign CE to a Different Renewal Cycle on CE Zoom (V2)

How to Submit Your Transcript, Portfolio, or CE Renewal Requirements to Your Regulatory Body (CE Zoom V2)

I Did Not Receive the Verification Code

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My Surveys

Understanding My Surveys on CE Zooms (v2) Professional Account

How to find and take a survey on CE Zoom (V2)

My Test

Understanding My Tests on CE Zoom (V2) professional account.

How to find and take test on CE Zomo (V2)

My Offices

Understanding My Offices on CE Zoom V2 (Professional Account)

How to Connect to an Office as a Professional in CE Zoom (V2)

How to disconnect from an office as a professional in CE Zoom (V2)

Tracker

Understanding Your CE Tracker (also known as a Transcript | Portfolio | CE Renewal Requirements) on CE Zoom (V2)

Why is My Course Not Counting Toward My CE Credit on CE Zoom (V2)?