How to Update a License After Renewal on your CE Zoom (V2) Account

This article explains how to update your license on your CE Zoom (V2) account after renewing it. Follow these steps to add the new active renewal period and ensure your records stay accurate and compliant.

How to Update a License after Renewing It

 

Understanding Renewal Periods on CE Zoom (V2)

On CE Zoom (V2), it’s important to enter a renewal period for each time your license is renewed. These periods are essential for calculating your compliance status for each cycle.

In the legacy version, CE Zoom automatically calculated renewal dates based on your license information. However, in CE Zoom (V2), you now have the ability to manually enter and manage renewal periods—including setting start and end dates, applying extensions, and keeping track of what CE counts toward which renewal.

Important: If you’ve renewed your license but haven’t updated your renewal period in CE Zoom (V2), your tracker for the new period will not appear. The system won’t know you’ve renewed unless you add the new renewal period.

Note: If your regulating body uses CE Zoom, they will manage your renewal periods for you. In that case, you won’t be able to adjust the renewal dates on your end.

 

1. Navigate to the License Manager

  • From your navigation menu, hover over Manage Licenses.Screenshot 2025-04-24 at 10.48.07 AM

  • Click Professional Licenses. Screenshot 2025-04-24 at 10.50.32 AM

  • This opens your License Manager page.Screenshot 2025-04-24 at 10.49.10 AM

2. Select the License to Renew

  • Locate the license you want to renew.

  • In the Actions column, hover over Manage License and choose Edit from the dropdown menu.Screenshot 2025-04-24 at 10.51.53 AM

3. Choose the Renewed Type

  • Select "I renewed my license and need to update the expiration date for my new license/CE renewal period and add my new license picture."Screenshot 2025-04-24 at 11.15.43 AM

    • The other option is only used to add missing info and correct data errors.

⚠️ ⚠️. If you have renewed your license and need to add the new renewal period, do NOT edit to correct errors - You want to renew your license.

  • Click ContinueScreenshot 2025-04-24 at 11.18.22 AM

 

4. Add Expiration Date

When updating your renewal period, you’ll need to add the expiration date of your new license. This and the uploaded your license are the only editable fields in this step.Screenshot 2025-04-24 at 12.12.43 PM

Note: The license issue date is auto-calculated based on the expiration of your previous license and cannot be edited directly.

Because the issue date is auto-calculated based on the expiration of your previous license, it cannot be edited directly.

ⓘ The license issue date reflects the start of your upcoming CE renewal period, not the date you received your physical license. Since most professionals renew early, licenses are often "issued" or "received" before the new renewal period officially begins.

If the start date of your new renewal period is incorrect, cancel this step, go back, and edit the expiration date of your previous renewal.  Once updated, return here to add the new renewal period with the correct start date.


5. Upload a New License (Optional)

  • You may upload a file or photo of your license for your records.

6. Save Changes

  • Click Save to apply your updates.