Ineligible status means you can not receive your CE credit.
CE Zoom requires a 2 part authentication prior to any CE certificate to be released.
1a. The professional must attend the course in its fullness
1b. Obtain the verification code announced or displayed at the conclusion of the course
1c. Verify the course with the issued verification code.
2. The offering company must confirm the attendee's attendance.
1. The professional must complete the course in its fullness
2. The professional must complete an evaluation of knowledge retention (test) at a pass rate of 80% or higher.
If any of the above requirements have not been met a CE Certificate can not be issued. The offering company has the right to mark an attendee ineligible if the attendee did not show up, did not attend the event for the minimum time allowance, did not receive the verification code, did not verify, did not pay, or did not pass the test within the minimum allowable attempts.
If you would like to reach out to the offering company regarding your ineligible status please follow the instructions below to find the contact email.