Learn how to move a CE certificate forward or backward to apply it to a different renewal cycle within your CE Zoom account.
Steps to Reassign a CE to a Different Renewal Cycle:
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From your Dashboard, hover over My Certificates in the left-hand navigation menu.
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Click My CE’s from the expanded menu.
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Locate the CE record you wish to reassign:
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Use the License and Period filters to narrow your results.
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Or, use the search bar to quickly find the CE by keyword.
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In the Actions column, hover over Manage Certificates and click Rollover CE.
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In the pop-up modal:
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Choose the license for which you want to apply the CE to a different renewal cycle.
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Each license must be managed individually.
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Under Renewal Cycle, select the renewal period you want to assign the CE to.
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By default, CE is applied according to the earn date.
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If no other renewal cycles appear in the dropdown, rollovers are not available for that license.
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To assign a CE to a past renewal period, that period must first be added and managed in CE Zoom.
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Click Save to confirm your reassignment.