Refunds are not automatically processed through CE Zoom. View the refund policy for instructions on who to contact to request a refund.
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Click "My Registrations" from the left navigation menu.
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Select the type of event you need to view the refund policy for by clicking the appropriate tab — Single Courses, Conferences, or Bundles
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In the Actions column, hover over “Manage Registrations” for the event you want to view the refund policy for to expand the dropdown menu
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Click “Refund Policy/Request” from the dropdown.