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Professional, Presenter, & Employee Account
Professional: Track, manage, & rock your CE! Presenter: Teach, track, and view survey & test results. Employee: Access & manage company accounts
Personal Account Overview Articles
- How to Log In to CE Zoom V2 for the First Time
- Understanding My Personal | Professional CE Zoom Account (V2)
- What's New for CE Zoom (V2) Personal Accounts: Your account just got smarter—here’s what’s been refreshed, refined, and upgraded to make managing your CE even easier!
- FAQ - Frequently Asked Questions About the New CE Zoom Platform (Professionals)
- How to sign up as a professional on CE Zoom (V2)
- How to join a live virtual CE Course (Also known as online, live webinars, remote course). Where do I find my link on CE Zoom (V2)?
- FAQ - Managing License
Dashboard - Professional (View, Join, & Verify Courses)
- Understanding My CE Zoom (V2) Professional Dashboard
- How to switch between my professional, employee, and presenter CE Zoom (V2) Accounts.
- How to set a default dashboard role on my CE Zoom (V2) Personal Account
- How do I add a Presenter, Employee, and Professional Roles to my CE Zoom (V2) Personal Account?
- Understanding alert notification banners at the top of my CE Zoom (V2) Dashboard & MY CE's Page
- How to Access and Take a Self-Study Course in CE Zoom (V2)
- How to verify a course to receive my CE certificate on CE Zoom (V2). Where do I enter my code?
- Understanding your attendance confirmation status on CE Zoom (V2)
- Where to Find Contact Info on CE Zoom (V2) if Your Attendance Is Still Pending
- Is there a handout available for the course I registered and/or attended from CE Zoom (V2)?
- Will the course be re-played or turned into a self study course V2?
- I have been marked ineligible on CE Zoom (V2) to receive CE credit.
Dashboard - Presenter
- Understanding My CE Zoom (V2) Presenter Dashboard
- How to Update Your Presenter Info Settings on my CE Zoom (V2) Presenter Account
- How to copy the registration link for a course managed on CE Zoom (V2) - From a Presenter Account
- How to View Who’s Registered | Viewing the Attendee List for Courses Managed on CE Zoom (V2) - From a Presenter Account
- How to view survey results for a course managed on CE Zoom (V2) - From a Presenter Account
- How to view test results for a course managed on CE Zoom (V2)- From a Presenter Account
Dashboard- Employee
My Account
- Understanding the My Account (Contact Info, Login Info, Bio) on CE Zoom Personal Account (V2)
- How to update my Contact Information on my CE Zoom (V2) account.
- How to update my email assoicated with my CE Zoom (V2) Account
- How to update my password associated with my CE Zoom (V2) Account
- Navigating and Understanding the Plans Page for my Personal CE Zoom (V2) Account
- How to upgrade to a Pro or Elite membership on CE Zoom (V2)
- How to downgrade or cancel my Pro or Elite membership on CE Zoom (V2)
- Why do I need a default payment method
- How to Cancel or Stop a Scheduled Downgrade to Your CE Zoom (V2) Plan
- Is CE Zoom Free? Do I have to upgrade to use CE Zoom?
- How to Cancel Your Personal Plan If Your Office Covers Your CE Zoom (V2) Upgrade
- How To Update Your Payment Method on Stripe - Professionals
- How to view receipts (CE Zoom)
Account Managers
Manage License
- Understanding How to Manage Licenses on CE Zoom (V2)
- How to Add a License to My CE Zoom (V2) Account
- How to edit Your Current License/CE renewal period to add a license number, renewal dates, correct an error, or change the active status.
- How to add a new Licensing or CE period After Renewal on your CE Zoom (V2) Account
- How to inactivate or re-activate a license no CE Zoom (V2)
- How to Edit a Past License / CE Renewal Period to Correct Dates
- How to Delete a License
- How to View Your Uploaded License (Picture/File)
- How to Upload a File or Photo of Your License
Course Search
My Registrations
- Understanding My Registrations on CE Zoom (V2)
- How to View or Print Your Registration Confirmation or Receipt on CE Zoom (V2)
- How to Cancel an Existing Course or Conference Registration on CE Zoom (V2)
- How to View the Refund Policy and Request a Refund
- CE Zoom Refund Policy for Memberships and Services
My Certificates
- Understanding My Certificates on CE Zoom (V2)
- Where on CE Zoom (V2) are My CE Certificates? How To Find My CE Certificates
- How to manually upload a completed CE course certificate on CE Zoom (V2) not offered through CE Zoom
- How to Edit a Manually Added CE Certificate on CE Zoom (V2)
- Why Some Fields in a CE Record Are Locked or Not Editable on CE Zoom (V2)
- How to Apply or Remove a CE Certificate to License in CE Zoom
- How to View and Print Your CE Certificate in CE Zoom (V2)
- Why are my CE's pending? What are the meanings of the pending status of my CE Certificates on CE Zoom (V2)
- How to Roll or Reassign CE to a Different Renewal Cycle on CE Zoom (V2)
- How to Submit Your Transcript, Portfolio, or CE Renewal Requirements to Your Regulatory Body (CE Zoom V2)
- I Did Not Receive the Verification Code