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How to Edit a CE Certificate (Company Account)

Learn how to update existing CE certificate templates by modifying certificate settings, editing certificate details, and managing changes before use.

How to edit a Course Certificate in CE Zoom

  1. Log in to your CE Zoom company account (www.cezoom.com)
  2. Two access points to edit a CE Certificate
    1. From the Navigation Menu, click on Certificate Manager11-May-06-2025-12-53-18-7833-PM
    2. From inside the course wizard, navigate to the Certificate Manager step

  3. From the Course Certificate Manager, locate the certificate you want to update.
    1. Click Manage Certificate to expand the dropdown menu.
    2. Select Edit/View to open the editing screen 12

    • You can only edit course certificates that have not been used. Once a certificate has been attached to a course and verified, it becomes locked and can no longer be updated.
    • ⚠️ Uneditable Notification:  If one or more courses attached to this certificate have been verified the certificate will have the following notification: 13-1

    • If a locked CE certificate is no longer accurate, you will need to:

      1. Inactivate the existing certificate ➡ to prevent further selection on future courses.
      2. Create a new certificate ➡ with the correct information.
      3. Attach the new certificate to all future courses.

      If the new certificate needs to be applied to a previously verified course, please reach out to help@cezoom.com for Company Tech Support. Our team can assist with making necessary adjustments as part of our supplemental support services.