How to Delete a CE Certificate (Company Account)

Deleting a Course Certificate on CE Zoom

⚠️ Important: If a CE certificate has been verified against a course, it cannot be deleted.

• If the certificate has NOT been used – You may proceed with deletion.
• If the certificate HAS been verified against – It can only be inactivated, preventing further use while keeping records intact.
• If a certificate is no longer accurate, create a new one and attach it to future courses.

1. Log in to your CE Zoom company account (www.cezoom.com)
2. Two access points to access a CE Certificate
   
   1. From the Navigation Menu, click on Certificate Manager
   2. From inside the course wizard, navigate to the Certificate Manager step
      
3. From the Course Certificate Manager, locate the certificate you want to delete.
   1. Click Manage Certificate to expand the dropdown menu.
   2. Select Delete
   3. Click Yes
   4. If you are unable to delete the selected certificate, you will receive this warning.